Pet-Friendly

Hyatt Regency Hill Country Resort and Spa is a dog-friendly hotel, in accordance with the following policies:
  

  • A reservation must be made at least 3 days in advance of arrival
  • Only dogs weighing 50 pounds and under are permitted
  • Two dogs may be allowed in a guestroom, provided that the combined weight of both dogs does not exceed 75 pounds
  • Cost is $150.00 per stay up to 6-nights
  • An additional $150 deep-cleaning fee will be charged for stays from 7 to 30 days
  • Dogs are not allowed in restaurant, pool, golf course or spa areas
  • An ID tag for the dog with the hotel's name and phone number will be provided and tag must be worn for the entire stay and returned to the Front Desk upon check-out, or a $25 fee will be added to the guest room bill
  • Dogs must walk in the designated "dog walk" area and owners are responsible for the clean-up of any waste
  • Dogs must be settled by 9:30PM
  • Owner must maintain the "Dog on Vacation" door hanger outside of guestroom door at all times
  • Owner must provide a cell phone number in order to locate guest in the event of an emergency
  • Owner must call Housekeeping to arrange daily cleaning times, otherwise room will not be serviced - the dog may not remain in the room while Housekeeping is providing service
  • Owner is responsible for all damage to hotel property
  • The hotel does not assume liability for the guest's pet or its action while at the hotel

 

Reservations are required and must made in advance by calling 1-800-233-1234.

 

*Other rules and restrictions may apply

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9800 Hyatt Resort Drive, San Antonio, Texas, USA, 78251

  • Tel: +1 210 647 1234
  • Fax: +1 210 681 9681
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